cl77 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the cl77 platform and its users. By using cl77's website, mobile platform, or any related service, you are automatically considered to have agreed to these Terms.

If you disagree with any part of these Terms, please do not use our platform. For any questions, contact our support team.

cl77 is an online entertainment platform that provides casino games, sports betting, and related services. The platform uses SSL encryption and modern security technology to keep users' information and transactions safe.

As used in these Terms, "platform" refers to all of cl77's web services, applications, and associated digital services. "User" or "you" refers to any person who has accessed the platform or created an account.

1.1 Scope of Services

The following services are available on the cl77 platform:

• Online casino games — slots, blackjack, roulette, and live dealer games
• Sports betting — cricket, football, kabaddi, and other sports markets
• Virtual games and fishing games
• Bonus and promotional offers
• VIP membership program

1.2 Language and Communication

cl77 provides customer service in both Bengali and English. The Bengali version of these Terms is considered the primary document. In the event of any dispute or ambiguity, the Bengali version will take precedence.

Anyone wishing to participate on cl77 must meet the following eligibility requirements:

• Age: You must be 21 (twenty-one) years of age or older. This platform is open only to those aged 21 and above.
• Legal capacity: You must be legally capable of entering into a contract.
• Single account: Each individual may operate one account only.

2.1 Age Verification

cl77 reserves the right to verify a user's age at any time. If required, we may request a copy of a national identity card or other government-issued document. Failure to pass age verification may result in the account being suspended or closed, and any funds deposited by a minor will be returned.

To create an account on cl77, you must provide accurate and complete information. Providing false information will result in the immediate closure of the account.

3.1 Registration Information

At the time of registration, you will need to provide the following information:

• Full name (as per national identity card)
• Date of birth (confirming age is 21 or above)
• Valid mobile number
• Email address
• Currency preference (Bangladeshi Taka — BDT)

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing login details with any third party is prohibited. If you suspect unauthorised access to your account, notify the cl77 support team immediately.

3.3 Single Account Policy

Only one account is permitted per individual, household, or shared device or IP address. If multiple accounts are found, all accounts will be closed and the deposited balance may be forfeited.

cl77 handles financial transactions through Bangladesh's most popular mobile payment services.

4.1 Accepted Payment Methods

cl77 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile financial service
• Nagad — Digital financial service of the postal department
• Rocket — Mobile banking service of Dutch-Bangla Bank

4.2 Deposit Limits

4.3 Withdrawal Rules

The following conditions apply to withdrawals:

• Minimum withdrawal: ৳1,000 (one thousand taka) — applicable for each payment method
• Processing time: Withdrawals are generally completed within 5–30 minutes
• Verification: Identity verification may be required before a withdrawal is processed
• Method restriction: Withdrawals can only be made via the same method used for the deposit

4.4 Transaction Verification

cl77 reserves the right to verify, delay, or reject any transaction if signs of suspicious activity are detected. In the case of fraudulent transactions, the relevant authorities may be notified.

cl77 offers various types of bonuses and promotional offers. Each bonus has specific terms that should be read carefully before acceptance.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 and receive ৳1,200 bonus → total balance ৳2,200
• Deposit ৳26,000 and receive the maximum ৳15,000 bonus → total balance ৳41,000

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Importantly, wagering is calculated only on the bonus funds, not on the deposit amount.

5.3 General Bonus Terms

• Each bonus must be used within a specified period (see the time limit stated in the individual bonus terms)
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is met
• The same offer cannot be claimed more than once
• cl77 reserves the right to cancel a bonus if fraudulent use or abuse is suspected
• Bonus offer terms may change at any time — check the platform for the latest information

5.4 VIP Program

cl77's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. A weekly cashback is available at each tier: up to 0.4% for Bronze, up to 0.8% for Silver, up to 1.1% for Gold, and up to 1.5% weekly cashback for Platinum. It is possible to advance to a higher tier through regular play.

The following activities are strictly prohibited on the cl77 platform:

6.1 Fraudulent Activities

• Creating an account using a false identity or false information
• Accessing another person's account without authorisation
• Exploiting the bonus system to gain an unfair advantage (bonus hunting)
• Using automated software, bots, or scripts
• Collusion — gaining a strategic advantage by coordinating across multiple accounts

6.2 Anti-Money Laundering Policy

cl77 complies with anti-money laundering (AML) policy. The platform must not be used for transactions involving funds from illegal sources alongside legitimately earned funds. Suspicious transactions may be reported to the authorities.

6.3 Platform Technical Security

• Attempting to hack or manipulate the platform's software or gaming system is prohibited
• Using any external software or device to influence game outcomes is prohibited
• Exploiting technical errors to gain an unfair advantage is prohibited — such situations must be reported immediately

cl77 reserves the right to temporarily suspend or permanently close an account for any reason, without prior notice.

7.1 Grounds for Suspension

• Violation of any clause of these Terms
• Failure or refusal to complete identity verification
• Detection of suspicious or fraudulent activity
• Evidence of an account being operated on behalf of a minor
• By order of a court or regulatory authority

7.2 Voluntary Account Closure

If you wish to permanently close your account, please contact our support team. You should withdraw any valid balance before the account is closed.

cl77 is not liable for the following:

• Temporary service disruptions caused by technical errors or server outages
• Game sessions affected by internet connectivity issues
• Transaction delays caused by issues with third-party payment providers
• Losses resulting from unauthorised access or cyber attacks (however, we are committed to ensuring the highest level of protection)

8.1 Service Availability

cl77 makes every effort to ensure round-the-clock service, however temporary interruptions may occur due to maintenance or other reasons. We will try to notify users as far in advance as possible before any such interruption.

8.2 Gaming Results

All game results are determined by certified Random Number Generator (RNG) technology. cl77 does not guarantee wins or profits from gambling. There is always a risk of financial loss when gambling.

cl77 places the highest priority on protecting users' personal information. Our platform uses SSL (Secure Socket Layer) encryption technology to encrypt and store all data.

9.1 Data Collection & Use

The information we collect is used solely for the following purposes:

• Account verification and identity confirmation
• Processing Financial Transactions
• Service quality improvement and customer support
• Fraud prevention and security assurance
• Compliance with legal and regulatory obligations

For more details, please read our Privacy Policy.

cl77 considers responsible gambling an integral part of our business. We want our users to play in a safe and enjoyable way.

10.1 Self-Limits

Users can set daily, weekly, or monthly limits on deposits, bets, and losses on their account. Setting these limits helps maintain healthy gambling habits.

10.2 Self-Exclusion

If you wish to exclude yourself from the platform for a specific period of time, please use our self-exclusion feature. It can be activated by contacting the support team.

For more details, visit our Responsible Gaming page.

cl77 takes all complaints and disputes seriously and is committed to a prompt and fair resolution.

11.1 Complaints Process

In the event of a dispute or complaint, please contact our customer support team first. We provide support in Bengali and English 24/7 via live chat and email ([email protected]).

11.2 Escalation Process

If the issue is not resolved through initial support, the matter will be referred to our management team. A final decision will be communicated within a reasonable timeframe, taking both parties' views into consideration.

11.3 Gaming Result Disputes

In the event of a dispute regarding gaming results, server logs and game data will be considered as final evidence. If an abnormal result occurs due to a technical error, cl77 reserves the right to void the relevant round.

cl77 reserves the right to change, amend, or update these terms at any time.

12.1 Notice of Changes

For significant changes, we will notify users via a notice on the platform. Separate notification may not be given for minor or administrative changes.

12.2 Acceptance

Continued use of the platform after updated terms have been published will be considered as your acceptance of the new terms. If you do not agree with the new terms, please stop using the platform and request that your account be closed.